Solidarity Blog

Member Update: New Enhanced Bill Submission Wizard

Enhanced Bill Submission Wizard

Enjoy increased visibility into your Member submitted medical needs with our enhanced bill submission tool!

I am excited to announce a significant enhancement to our Member Care Portal, designed to provide you with an even better experience. At Solidarity, we are committed to delivering an excellent Member experience. Accordingly, our latest update aims to give you increased visibility into the journey of your medical needs. Until now, we understand that it has sometimes been challenging for Members to track the progress of the medical needs they have submitted. After listening to your valuable feedback, we have developed a new and enhanced bill submission wizard.

Enhanced Bill Submission Wizard

You will now have a comprehensive view of your medical needs as they pass through the different stages of processing and sharing. We have introduced a new “Submitted” tab within the Medical Bills section of the portal. This tab will display all your Member-submitted needs, ensuring you have complete visibility of your requests. Once the bill is in our system and processing, it will be assigned a bill number and seamlessly moved to the “Processing” tab.

Please Note: This will only apply to Member submitted bills. Provider submitted bills will still appear in the “Received” tab once they are in our system, as they currently do.

We have also implemented more frequent and specific medical need communications through our ShareStream. This will ensure that you are promptly informed about any changes in the status of your medical needs, keeping you up to date and informed every step of the way.

Learn More

To help you familiarize yourself with these exciting updates and make the most of the enhanced features, we have created a comprehensive Knowledge Center article on the updated bill submission process. Click here to get detailed instructions on utilizing the new bill submission wizard and tracking your medical needs effectively.

Thank you for being a valued member of the 40,000+ Members Solidarity HealthShare has served to-date. We sincerely appreciate your continued trust and support as we strive to provide you with a best-in-class Member experience. Your feedback has been invaluable in shaping these improvements. Therefore, we are confident that they will significantly enhance your journey with us.

If you have any questions or need assistance, please contact our dedicated Member Care team in your Member Care Portal.

Spread the Word

Thank you for supporting our ministry! If you would like to let a friend know about Solidarity, you can do so with our Refer a Friend program. If they become a Member, we will send you a $100 gift card to thank you for spreading the word!

Join the Movement

Solidarity HealthShare is a non-profit healthcare sharing ministry rooted in the teachings of the Catholic Church. Established in 2016, we operate on the Catholic principles of solidarity and subsidiarity, in accordance with the Church’s commitment to promoting life-affirming, ethical healthcare.

We strive to provide an ethical, community-driven alternative to traditional health insurance. Through direct Member-to-Member sharing, Members are able to access quality healthcare services while preserving their family’s financial, physical, and spiritual health, all at once. Members never need to worry about their healthcare dollars funding immoral medical procedures. We promote a holistic approach to healthcare, emphasizing the importance of physical, mental, and spiritual well-being.

At the heart of our ministry’s mission to restore and rebuild an authentically Catholic healthcare culture in America is the recognition that every single person has inherent human dignity. We seek to promote healthcare that honors the sanctity of human life from conception to natural death.

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