How can we help you?


What do I do if my provider won’t take my card?

  1. Give our Member Care team a call at 844-313-4999. They can talk to the Provider on your behalf while you’re there.
  2. While upfront cash payment may seem like the best financial course of action, we encourage you to have your Provider submit your need to us directly. Direct submissions allow us to work directly and efficiently with your Provider to ensure fair and just pricing on your bills.
  3. If they would rather you handle the Medical Need, request an Itemized bill and submit it through your Member Care Portal.